We accept all major credit cards. We do not accept personal checks, prepaid debit cards, or money orders.
Orders typically take 2-7 business days to arrive, depending on your location. We generally ship orders we receive by 1PM PST the same-day (weekends and US holidays excluded).
Shipping is a flat rate fee of $8.99, large purchases periodically receive free shipping.
Yes, we ship to all 50 states.
At this time, we do not ship internationally but plan to expand our service in 2021.
Sales tax is dependent upon where you live and the items you purchase. All tax estimates will be detailed at checkout.
We can’t honor expired promotion codes. To ensure you’re notified about upcoming promotions, subscribe to our email.
It’s not uncommon for a shipment to experience some delays or for a carrier to mark an order delivered and not have it arrive until the next day. If your order still hasn’t arrived 24 hours after it was estimated and/or marked as delivered, please send us an email at CustomerService@Alurx.com.
We’re here for you. Just send us an email at CustomerService@Alurx.com.
Cancelations and Returns
We want you to get your order as soon as possible. Once your order has been processed, it can’t be cancelled or changed.
If you subscribe to a 30-day auto-replenishment program, you will be notified of your order in 29 days and you will be billed and order processed on the 30th day. If you subscribe to a 60-day auto-replenishment program, you will be notified of your next order in 59 days and you will be billed and order processed on the 60th day.
You can update your order anytime, as long as it is up to 24 hours before your next shipment, by contacting email@example.com.
You save a minimum of 10% off every auto-replenishment order. You are also eligible for exclusive savings for subscribers only.
You can end your subscription any time after you received your first replenishment order. After two full payments (your initial order and the first replenished order), either 30 days or 60 days after you initiated your subscription, you can cancel by contacting firstname.lastname@example.org.
First time shoppers are eligible to get 20% off their first order with code FIRST20. During site-wide events or promotions, the revised product price published on alurx.com will apply automatically to the items included in your initial order only, in addition to the 10% subscription saving on your first order. All replenishment orders will include only the 10% subscription saving off of the regular retail price.
To change any shipping information, please email email@example.com. Please note, we may not be able to accommodate a shipping address change and you may need to cancel your existing subscription with us and create a new one with an updated address. Please also note that at this time in order to change payment method, you will need to notify firstname.lastname@example.org to cancel your subscription and then place a new subscription order.
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